Skip links

IT Support for Mac Computers: How to Get The Best Performance From Your Macs Using IT Solutions

Macs are a popular computing choice for marketing and creative agencies for so many reasons, and they aren’t just related to the appealing displays and designs! But often they can be neglected in personal and business environments when it comes to IT support. To get the best lifetime value and performance from your Macs, you need more than a plug-and-play approach; providing IT support for them is the key.

So, in this piece, we dive into how to get the best performance from your Macs with some top-notch IT support solutions!

The Unique Demands of Mac Environments

Let’s face it, Macs aren’t just any computers; they’re often the go-to choice for creative professionals seeking reliability and high performance. But with these perks comes the responsibility to maintain and optimise them uniquely. Unlike their PC counterparts, Macs require a more nuanced approach to IT support; just some Mac-specific considerations include:

  • For some Mac models, certain components such as RAM storage can be difficult and even impossible to upgrade or replace.
  • Like some PCs, Macs can be prone to overheating when they are performing high-performance tasks, especially the compact models.
  • For businesses it can be a bit like navigating a jungle to do work efficiently in a hybrid Mac-PC environment!
  • There’s a whole suite of iOS-specific tools, some underutilised, that you can use to care for your Macs.
  • The file system used in Macs (APFS) behaves differently from NTFS in Windows, which has a direct effect on data management and recovery processes.
  • Unique security settings and configurations in macOS, like Gatekeeper and XProtect, need specialised knowledge to manage effectively.
  • Contrary to popular belief, Macs are not immune to cyber threats!
  • External file storage systems may be needed for especially large files, which can be common in creative agencies.

While Macs are special in the best sense of the word, they also need specially tailored care to get the best from them. Here’s some tips for keeping your Mac computers in great shape:

Getting Down to Brass Tacks: Monitor, Maintain, and Optimise

It’s crucial to dig deeper into what it actually means to monitor, maintain, and optimise your Macs, to keep them running like a well-oiled machine:

Mac Monitoring

This isn’t just about watching a bunch of graphs and numbers. It’s about understanding what’s normal for your setup and what’s not. For instance, if your Macs are the heart of

video editing or 3D rendering in your agency, you’ll want to monitor GPU and CPU usage closely. Tools like iStat Menus or Activity Monitor can give you real-time insights, helping you spot issues before they become major headaches. For overseeing the monitoring of multiple Macs, a Remote Monitoring and Maintenance (RMM) solution can help.

Mac Maintenance

Beyond keeping your Macs up-to-date with patches and fixes, taking out the effort to maintain them will keep them in tip-top shape for the long haul. This includes running disk cleanups, managing startup items to ensure a speedy boot, and keeping your software up-to-date to avoid security vulnerabilities. For some creative agencies, this also means managing the storage and processing of large files and ensuring that your storage solutions are up to the task.

Mac Optimisation

To get the best out of your Macs, optimisation should be tailored to your agency’s specific needs. For graphic designers, it might mean calibrating displays for colour accuracy. For video editors, optimising storage with fast SSDs or external RAID systems can be a game-changer. And let’s not forget about customising the macOS to streamline workflows for each member of your team, like setting up automated tasks or custom gestures on the trackpad.

Alongside monitoring, maintaining, and optimising your Macs, understanding the hardware and software that are involved with them will help you plan the procurement and upgrade of your Macs to meet existing and future performance needs that can arise from the latest software or data processing needs of your business.

The Game Changer: Specialist Mac IT Support

Why settle for generic when you can have IT support that speaks ‘Mac’ fluently? Specialists in Mac IT support bring a wealth of knowledge specific to macOS and its quirks. They can fine-tune your system, advise on the best hardware upgrades, integrate your Macs with other technologies, and offer tailored solutions that make a difference. Plus, they stay ahead of the curve on the latest Apple technologies, ensuring your agency benefits from cutting-edge IT advice without making you read into the bits and bytes of it all.

In any case, here are the benefits that IT support for your Macs can bring.

The Real Benefits of Mac Computer IT Support

  • Peak Performance: Customised support means your Macs are always running smoothly, handling everything from high-resolution graphic designs to complex video edits without breaking a sweat.
  • Reliability You Can Count On: Say goodbye to unexpected crashes and hello to uninterrupted creative flow. Specialist IT support means having the tools and know-how to ensure your Macs stay reliable.
  • Security That Stands Up: In an era where cyber threats are increasingly sophisticated, having experts who understand Mac-specific vulnerabilities is priceless.
  • Informed Decisions: With specialists, you’re always in the know about whether to upgrade your hardware or how to leverage the latest macOS features, ensuring your tech grows with your business.

Final Thoughts

Taking care of your Macs is a handy way for marketing and creative agencies to get the best value from their technology. You can think of your Macs as being a bit like employees in your business; their performance can vary, but they are working throughout the day to help your team deliver for your clients, helping them to do more and in less time.

Rubicon IT: Specialist Mac and PC IT Support for Marketing and Creative Agencies in London and Beyond

We’re specialists in helping businesses drive value, efficiency, and growth with assured security and compliance, using the power of technology. As holistic Managed Services Providers, we serve businesses in and around Bramley, Basingstoke, London, and Hampshire to operate seamlessly and safely so that they can focus on what they do best. Find out how Rubicon IT can unlock the potential of technology in your business by contacting us today!